Ybets Casino Data Protection

At Ybets, we are committed to protecting your personal information and respecting your privacy at every step of your experience on our platform. This Privacy Policy explains how we collect, use, store, and share your data when you access our services at ybets.net. By creating an account and using the Ybets casino online platform, you acknowledge that you have read and understood the terms set out in this document. We encourage you to review this policy carefully and contact us if you have any questions about how we handle your personal data.

Who We Are

We operate as Sigg Marketing Limited, registration number 238992, registered at 306 Victoria House, Victoria, Mahe, Seychelles. Our platform, Ybets, holds a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. As the operator of this site, we are the data controller responsible for your personal information. If you wish to contact us regarding any privacy-related matter, you may reach our support team via live chat available 24/7, by email at support@ybets.net, or through our official Telegram channel.

Information We Collect

When you register and use our services, we may collect the following categories of personal data:

• Your name, date of birth, and residential address (collected during verification processes)
• Your email address and contact details provided at registration
• Your payment information, including data associated with Mastercard, Visa, MoonPay, Apple Pay, Google Pay, and cryptocurrency wallets (BTC, ETH, LTC, USDT, BCH)
• Your login credentials and account activity on the Ybets login app and web platform
• Your device information, IP address, browser type, and session data
• Your gaming history, wagering activity, and transaction records
• Your communications with our support team

We note that our registration process is designed to be straightforward — we require only essential personal information at sign-up, and additional details such as your full address may be requested later during verification procedures.

How We Use Your Information

Here at Ybets, we use the information we collect for the following purposes:

• To create and manage your account, including facilitating your Ybets casino login and access to the Ybets app
• To process your deposits and withdrawals and administer your participation in bonuses, including the Ybets bonus, Ybets free spins, and promotional offers linked to your Ybets promo code
• To verify your identity and comply with our Anti-Money Laundering (AML) obligations
• To monitor gameplay, betting activity, and transactions for compliance and security purposes
• To detect and prevent fraud, abuse, or unauthorised access — including the use of VPN or proxy services to circumvent our geo-restrictions
• To provide you with customer support in English via live chat, email, and Telegram
• To send you communications about your account, promotions, or important policy updates
• To improve our platform, personalise your experience, and conduct internal analytics

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing is required to fulfil our obligations to you as a registered player on the Ybets online casino platform
• Legal compliance: We are required to process certain data to meet our regulatory and AML obligations under our licence
• Legitimate interests: We process data to protect our platform, prevent fraud, and improve our services
• Consent: Where we rely on your consent, such as for marketing communications, you may withdraw this at any time by contacting us

Sharing Your Data

We may share your personal information with third parties in the following circumstances:

• With our game providers and sportsbook providers as part of gameplay review or compliance checks — your gameplay, betting activity, transactions, and winnings may be submitted to these providers
• With payment processors and financial institutions to facilitate your deposits and withdrawals
• With internal and external compliance departments for the purposes of AML and fraud prevention
• With regulatory or law enforcement authorities where required by law
• With technology providers who support the operation of our platform, including the Ybets casino app for iOS and Android

We do not sell your personal data to third parties for marketing purposes. Any third parties we engage are bound by contractual obligations to protect your information in accordance with applicable data protection standards.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations. If you request account closure, we will retain certain data for the period necessary to meet our compliance requirements. Please note that failure to provide requested verification documents within 60 days of our initial request may result in us withholding any balance associated with your account, in accordance with our platform terms.

Cookies and Tracking Technologies

Our Ybets casino online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. By continuing to use our site, you consent to our use of cookies. You may adjust your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of our platform.

Restricted Jurisdictions and Location Data

We are unable to provide our services to players located in certain jurisdictions. Our prohibited countries include Australia, France, the Netherlands, the United States, and the Philippines. We also maintain a greylist of jurisdictions where we apply enhanced due diligence. We collect and process your IP address and location data to enforce these restrictions. Any attempt to manipulate your real location through the use of a VPN, proxy, or similar service with the intent to circumvent our geo-blocking measures constitutes a breach of our Terms of Service and may result in account suspension and forfeiture of funds.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request erasure of your data, subject to our legal retention obligations
• The right to object to or restrict certain forms of processing
• The right to data portability in a structured, machine-readable format
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact our support team at support@ybets.net. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Security of Your Data

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our platform uses encryption and secure protocols across the Ybets casino app and web environment. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security. We encourage you to keep your Ybets login credentials confidential and to contact us immediately if you suspect any unauthorised access to your account.

Children's Privacy

Our services are strictly intended for individuals aged 18 years or older. We do not knowingly collect personal data from minors. If we become aware that a player under the age of 18 has registered on our platform, we will suspend the account immediately and delete the associated personal data. If you believe a minor has accessed our services, please notify us without delay at support@ybets.net.

Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify you through the platform or by email. Your continued use of the Ybets online casino after any such changes constitutes your acceptance of the revised policy. We recommend that you review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to us. Our dedicated support team is available 24/7 via live chat on ybets.net, by email at support@ybets.net, or through our official Telegram channel. We are here to assist you and take your privacy seriously.